ClockTower Umrah Market is a digital marketplace connecting intending pilgrims with licensed Umrah tour operators across Nigeria. Owned and operated by ClockTower Technologies Limited, a Nigerian technology company, the platform brings Umrah travel options together in one accessible environment while extending the market reach of participating operators.
We are recruiting to fill the position below:
Job Title: Business Development Lead / Acting COO
Location: Lagos Work mode: Hybrid
About the Role
ClockTower Technologies Limited is recruiting a Business Development Lead/Acting COO to lead business growth and day-to-day operations across the Company’s digital products and services.
The immediate priority is ClockTower Umrah Market our technology marketplace for Umrah travel. Reporting to the Board of Directors through the CEO, the successful candidate will take ownership of the founders' vision and mission, translate strategic direction into execution, builds partnerships, grow customers and service providers, and coordinate operations across current and future business initiatives with minimal supervision.
Key Responsibilities
Own and execute the Company's vision and mission by translating the founders' strategic priorities into actionable business plans, operating targets, budgets, and measurable results across products and initiatives.
Lead operations, supervise staff, assign priorities, track deliverables, and resolve execution bottlenecks with limited supervision.
Drive business development, market entry, revenue opportunities, customer and service-provider acquisition, onboarding, activation, and retention.
For ClockTower Umrah Market, lead qualified Umrah operator recruitment, marketplace and listing readiness, pilgrim acquisition, relevant industry partnerships, and ongoing operator relationship management.
Drive pilgrim acquisition and marketplace growth through go-to-market execution, marketing, partnerships, referrals, community engagement, and other effective customer-acquisition channels.
Continuously identify and execute new business ideas, growth strategies, revenue opportunities, and market-expansion initiatives; use operator and pilgrim feedback to improve the business.
Develop relationships with businesses, associations, service providers, and other stakeholders to support the Company’s products and commercial growth.
Coordinate Marketing & Growth, Field Sales, and Technical Product & Operations, review performance indicators, customer feedback, risks, and operational quality.
Identify, evaluate, and execute opportunities to improve existing products and support additional Company products or business initiatives as assigned
Requirements
University Degree or equivalent relevant qualification, preferably in Business Administration, Marketing, Economics, Management, Entrepreneurship, Finance, Technology, or a related field.
5-7 years of relevant experience in business development, operations, partnerships, sales, growth, startup management, marketplace operations, or a similar role.
Demonstrated ability to lead teams, develop partnerships, acquire customers or service providers, and deliver measurable commercial results.
Strong leadership, commercial judgment, communication, negotiation, presentation, stakeholder management, and problem-solving skills.
Proactive, accountable, and capable of managing multiple products and priorities independently; must currently reside in Lagos, and be available for in-person stakeholder meetings and business engagements when required.
Compensation N9,500,000 - N11,000,000 (Annual Gross). Final placement based on experience, qualifications, and demonstrated capability. Plus, performance bonus.
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