Enrol Web Services is a modern digital transformation firm specializing in businesscritical emerging technology solutions built on Microsoft technologies. As a platformneutral partner to Microsoft, Google, and Amazon, we deliver cloud consulting, IT services, cloud migration, and tailored digital solutions to our clients.
We are recruiting to fill the position below: Job Title: Business Development Executive
Location: Surulere, Lagos Employment Type: Full-time Department: Growth
Role Summary
The Business Development Executive is responsible for driving business growth by identifying new business opportunities, generating qualified leads, acquiring new customers, and managing customer relationships.
The role owns the entire customer lifecycle from prospecting and sales through onboarding, account management, renewals, upselling, and cross-selling to ensure long-term customer value and revenue growth.
Key Responsibilities Business Development & Prospecting:
Identify and pursue new business opportunities through cold calling, telemarketing, emails, networking, referrals, events, and digital channels.
Research target markets, organisations, and decision-makers.
Generate and qualify leads.
Build strategic relationships with prospective customers and partners.
Sales & Customer Acquisition:
Conduct discovery meetings to understand customer needs.
Present EnrolWeb's products and solutions.
Prepare quotations, proposals, and commercial offers.
Negotiate and close new business opportunities.
Meet assigned revenue and customer acquisition targets.
Account Management:
Serve as the primary relationship manager for assigned customer accounts.
Build long-term relationships to ensure customer satisfaction and retention.
Manage renewals, upselling, and cross-selling opportunities.
Conduct periodic customer reviews and identify opportunities for account growth.
Ensure prompt follow-up on customer enquiries and requests.
Pipeline & CRM Management:
Maintain an active pipeline of qualified opportunities.
Update all customer interactions and opportunities in the CRM.
Track prospects from lead through to closed business and ongoing account management.
Ensure timely follow-up on all opportunities.
Collaboration:
Work closely with Digital Marketing on lead generation campaigns.
Coordinate with Service Delivery to ensure smooth customer onboarding and excellent service delivery.
Work with Finance on quotations, invoicing, and payment follow-up where required.
Reporting:
Submit weekly reports on: Prospecting activities Qualified leads generated Sales pipeline Revenue achieved New customers acquired Renewals and upsells Customer account status
Prospecting activities
Qualified leads generated
Sales pipeline
Revenue achieved
New customers acquired
Renewals and upsells
Customer account status
Key Performance Indicators (KPIs)
New business revenue achieved
Number of new customers acquired
Number of qualified prospects generated
Number of qualified meetings conducted
Sales conversion rate
Active pipeline value
Customer retention and renewal rate
Upsell and cross-sell revenue
CRM accuracy and activity compliance
Customer satisfaction and relationship management
Required Skills:
Strong business development and prospecting skills
Excellent communication and presentation skills
Relationship-building and customer management skills
Negotiation and closing skills
Commercial awareness and business acumen
Ability to use CRM and sales tools effectively
Good understanding of technology solutions, including cloud services, Microsoft 365, Zoho, web hosting, domains, website development, and cybersecurity
Self-motivated, target-driven, and results-oriented
Strong organisational and time management skills