Stretch-it Concepts Limited - Our client is a construction and engineering company providing comprehensive construction, infrastructure, engineering and maintenance solutions to clients across the public and private sectors.
The company is committed to delivering quality projects, innovative engineering solutions and reliable services through professional expertise, effective project execution and strong client relationships.
They are recruiting to fill the position below: Job Title: Business Development & Operations Manager
Location: Lagos Employment Type: Full-time Gender Preference: Female candidates are strongly encouraged to apply. Industry: Construction & Engineering
Job Summary
As part of its growth and expansion strategy, the company seeks to recruit a competent, commercially minded and results-driven Business Development & Operations Manager to drive business growth while providing effective oversight of its day-to-day operations.
The Business Development & Operations Manager will be responsible for identifying and developing new business opportunities, building strategic relationships, securing contracts and driving revenue growth, while ensuring the smooth and efficient running of the company's operations.
The successful candidate will provide strategic and operational support to management, coordinate business activities, oversee operational processes, monitor project execution and ensure that resources are effectively deployed to achieve organisational objectives.
This role requires an individual with a strong understanding of the construction and engineering industry, excellent business development capabilities, sound commercial judgement and the ability to coordinate people, processes and projects effectively.
Key Responsibilities Business Development & Growth:
Identify, research and pursue new business opportunities across public and private sector markets.
Develop and implement business development strategies to increase the company's market presence, revenue and profitability.
Identify potential clients, project opportunities, partnerships and strategic alliances.
Build and maintain strong relationships with clients, consultants, contractors, government agencies and other industry stakeholders.
Proactively source and follow up on leads, tenders, bids and contract opportunities.
Represent the company at business meetings, industry events, networking engagements and client presentations.
Develop and maintain a robust pipeline of prospective clients and business opportunities.
Monitor industry trends, market developments, competitor activities and emerging opportunities.
Prepare business proposals, presentations, quotations and other commercial documents.
Tendering, Bidding & Contract Development:
Identify relevant government and private-sector tenders and procurement opportunities.
Coordinate the preparation and submission of expressions of interest (EOIs), prequalification documents, technical and commercial proposals, and tender submissions.
Work with the technical, engineering and project teams to develop competitive and commercially viable proposals.
Review tender requirements, project specifications, pricing and submission timelines.
Follow up on submitted proposals and maintain proper records of tender activities and outcomes.
Support contract negotiations and ensure that agreed commercial terms align with the company's business interests.
Operations Management:
Oversee the day-to-day business operations and ensure that activities run efficiently.
Coordinate the activities of departments and teams to ensure alignment with organisational goals.
Establish and monitor operational processes, procedures and performance standards.
Ensure that resources, equipment, personnel and materials are effectively coordinated and utilised.
Identify operational gaps, inefficiencies and potential risks and recommend appropriate solutions.
Monitor the implementation of management decisions and ensure timely execution of assigned responsibilities.
Ensure effective communication and coordination between management, project teams, administrative staff and external stakeholders.
Provide regular operational updates and reports to management.
Project & Service Delivery Coordination:
Work closely with project managers, engineers, site supervisors and technical teams to monitor project progress.
Ensure that projects are executed in line with agreed timelines, budgets, specifications and quality expectations.
Monitor project milestones, deliverables and resource requirements.
Identify potential project delays, operational challenges and implementation risks and escalate them appropriately.
Coordinate client communication and ensure that client expectations and service delivery requirements are addressed.
Support effective mobilisation and deployment of personnel, equipment and materials for project execution.
Monitor the delivery of maintenance, engineering and other contracted services.
Commercial & Financial Oversight:
Support the preparation and monitoring of operational budgets and business development targets.
Monitor project costs, operational expenditure and resource utilisation.
Work with the finance team to monitor invoicing, payment follow-ups and outstanding client obligations.
Review commercial proposals and project cost estimates in collaboration with the relevant technical and finance teams.
Identify opportunities to improve operational efficiency, control costs and enhance profitability.
Monitor revenue performance and business development outcomes against established targets.
Client Relationship & Stakeholder Management:
Maintain strong relationships with existing clients and develop new client relationships.
Act as a key point of contact for clients on business and operational matters.
Ensure prompt responses to client enquiries, requests and concerns.
Conduct client follow-ups and identify opportunities for repeat business and additional services.
Manage stakeholder relationships to support project delivery and business growth.
Promote the company's reputation, professionalism and service standards.
Reporting, Performance Monitoring & Compliance:
Develop and maintain business development and operational performance reports.
Track key performance indicators (KPIs), business targets, project progress and operational outcomes.
Provide periodic reports to management on business opportunities, contracts, revenue prospects and operational performance.
Ensure that business and operational activities comply with applicable regulatory requirements, industry standards and company policies.
Support the development and implementation of policies, procedures and systems that improve organisational effectiveness.
Key Performance Indicators (KPIs) Performance in this role will be measured against, but not limited to, the following:
Number and value of new business opportunities generated.
Number and value of contracts and projects secured.
Achievement of agreed revenue and business growth targets.
Conversion rate of submitted proposals and tenders.
Growth and retention of existing client relationships.
Efficiency of day-to-day business operations.
Timely coordination and delivery of projects and operational activities.
Effective cost control and resource utilisation.
Timeliness and quality of management reports.
Achievement of agreed departmental and organisational objectives.
Qualifications & Experience
Bachelor's Degree in Business Administration, Management, Engineering, Construction Management, Quantity Surveying, Estate Management, Marketing or a related discipline.
A Master's degree or relevant professional certification will be an added advantage.
Minimum of 5–7 years' relevant work experience in business development, operations management, project coordination or a related management role.
Previous experience working in a construction, engineering, infrastructure or real estate development company is strongly preferred.
Demonstrable experience in identifying business opportunities, securing contracts, managing client relationships and driving revenue growth.
Experience in tender preparation, bid management, contract administration and commercial negotiations.
Proven ability to coordinate business operations, manage teams and monitor project delivery.
Good understanding of construction industry practices, procurement processes and project execution.
Experience working with both public-sector and private-sector clients will be an advantage.
Required Skills & Competencies The ideal candidate must demonstrate:
Strong business development, sales and negotiation skills.
Excellent operational planning and management capabilities.
Good understanding of the construction and engineering business environment.
Strong commercial awareness and business acumen.
Excellent communication, presentation and interpersonal skills.
Strong project coordination and organisational abilities.
Ability to manage multiple priorities and deliver results within agreed timelines.
Strong analytical, problem-solving and decision-making skills.
Ability to lead, coordinate and motivate cross-functional teams.
Proficiency in Microsoft Office applications, particularly Excel, Word and PowerPoint.
Strong report-writing, documentation and presentation skills.
High levels of integrity, accountability, initiative and professionalism.
Personal Attributes:
The successful candidate must be proactive, commercially driven, highly organised and capable of taking ownership of responsibilities.
The individual must demonstrate the ability to think strategically while remaining hands-on with operational activities, exercise sound judgement and work effectively with people at different levels of the organisation.