MAIN FUNCTIONS OF THE JOB

Sales and Marketing

Grows the Banks Transactional Banking Deposit book by sourcing new clients as well as servicing existing clients by offering them Transactional Banking services
Markets and sells the Bank's Transactional Banking products
Ensures Transactional Banking Sales budgets are met
Acquires new clients by requesting qualified leads from existing clients and leads generated internally
Facilitates meetings and introductions with clients
Presents to clients the Transactional Banking products available
Ensures regular communication with clients.
Monitors and drives progress of opportunities identified
Keeps up to date with Transactional Banking product ranges and pricing of Al Baraka Banks products.
Keep abreast of competitor products, services and fees and make recommendations to the Bank accordingly.
Proactively monitors client's usage of Transactional Banking products and provide support on the enhancement of their usage of the product.
Represents the Bank at various functions when required.

Client Relationship Management

Develops constructive and cooperative working relationship with clients and maintaining them over time
Checks and encourages transactional activity on accounts opened
Attends to all clients' Transactional Banking requests and queries
Provides an efficient and effective service to all clients at all times in order to promote the Banks services
Networks with clients to obtain referrals
Manages/Handles difficult client queries via face-to-face communication with walk in clients or by visiting clients and addresses client concerns by listening to any concerns/complaints in an efficient and appropriate manner in line with the professional image of the bank and providing an effective solution to the benefit of both the bank and the client

Administration

Oversees the administrative functions carried out by the Transactional Banking Administration assistants.
Prepares applications and documentation in terms of procedural guidelines and full compliance of the Banks requirements
Undertakes and ensures recovery of all fees due to the Bank
Interacts pro-actively with other departments in order to manage workflow
Updating information on Computer system as and when required
Prepares welcome and training packs for clients
Ensures that the required Enhanced Due Diligence process is carried out for the respective clients by following the required process
Ensures that the required Ongoing Due Diligence process is carried out for the respective clients within their portfolio.

Requirements

QUALIFICATIONS

A Bcom degree (advantage) or Relevant Qualifications in Business Management will be required.
FAIS compliant would be an advantage
Valid Driver's Licence.

PREFERRED EXPERIENCE

Minimum of 5 years' experience within a financial services institution in a Sales position.
General banking experience would be an advantage

KNOWLEDGE

Business Banker - Gauteng

Key skills