Business And Operation's Support Officer

About the Role:

We are seeking a highly resourceful and result-focused Business and Operations Support Officer to primarily support the seamless growth, profitability and sustainability of the company(s) holistically from the get-go. The role requires a proactive professional with strong business acumen, excellent communication, and a proven ability to develop and implement strategies that drive sustainable growth and enhance brand visibility.

The successful candidate will be responsible for supporting Business Development, Operations, Technical and Service Delivery, and General Business and Management efforts. Furthermore, he/she will handle client-engagements, organizing corporate compliance, managing office and workflows, business growth and asset. This is not a passive administrative role and it requires little to zero hand-holding; you must be a resourceful, smart, energetic, self-motivated, system-builder, and one that think in-and-think through-and think-beyond, who thrives in turning task into structured execution, and transforming a working process into an exceptional one with little to no supervision.

Key Responsibilities

• Business Development & Sales: Support business growth effort through identifying new opportunities, generating leads, developing client relationships, supporting sales strategies, preparing proposals and quotations, coordinating sales activities, managing client accounts, monitoring market trends, and ensuring effective follow-up to achieve revenue targets, customer satisfaction, and sustainable business growth.
• Operations, Technical & Service Delivery: Support daily operations, provide technical and administrative support, oversee service delivery processes, monitor performance and quality standards, resolve operational issues, liaise with internal teams and clients, and ensure efficient, timely, and reliable delivery of services.
• General Business, Executive & Administration: Provide executive, administrative and business support, oversee office running, coordinate schedules and resources, manage documentation, records and the facility, support regulatory and corporate compliance, monitor adherence to company policies and procedures, coordinate office maintenance and logistics, HR coordination and facilitate internal communication to ensure smooth, efficient, and compliant business operations.

Required Qualifications

• Higher Diploma or Bachelor's degree in Economics, Business Administration, Management, Public Administration, Operations Management, Sales, Sciences, Engineering or a related field.
• Minimum of 2 to 5 years of relevant experience in operations, business development, administration, organizational management, supervising teams and managing organizational processes or related.
• Relevant additional professional certification(s) and experience(s) are added advantage.

Required Skills

• Proven Resourcefulness and Agility: Demonstrated track record of managing projects, operations, people and/or administrative pipelines with minimal to no supervision.
• Excellent Communication in oral and written English communication skills. Ability to draft high-stakes communique, professional corporate correspondences and business documents.
• Advanced Digital Literacy: Mastery of document tools (Microsoft Office Suite, PowerPoint, Word, Excel, Google Workspace), AI, cloud and CRM tools (HubSpot, Click-Up, or similar platforms).
• Business Development, sales, marketing, and negotiation skills with proven ability to support revenue growth and manage customer relationships effectively.
• Critical Thinking and Exceptional Execution: Ability to research complex business requirements independently, presenting clear, bulleted conclusions.

What We Offer

• Competitive remuneration package, benefits and professional growth opportunities with additional performance-based incentives.
• A stretching, collaborative and supportive career growth and high performance work environment opportunity.
• Opportunity to contribute to the growth and success of the next big industries transformations.

Salary Range: 205,000 - 255,000 per month

Probation: 3 Months' Performance Probation Applied

TPO 5-Ways Talent Recruitment Process

• Application Submission - Online Submission (about 25 Minutes)
• Technical / Functional Interview - Online/Physical Interview (15 to 40 Minutes)
• Management General Fitness Assess. and Culture Data - Online/Physical Interview (15 to 30 Minutes)
• General Confirmation/Ref./Medical/Offer - Online and Physical
• Resumption and Onboarding Proper - Physical

NB: We are committed to a fair, transparent, unbiased and merit-based recruitment process on first entry basis. Every application is reviewed objectively and confidentially, with equal consideration and opportunity given to all submissions, candidates and processes without prejudice.