Requirements: Minimum of two years' experience in a similar role, such as building caretaker, site supervisor, facilities assistant, property assistant or maintenance. Practical maintenance skills, including basic plumbing, electrical fault-finding, carpentry and general repairs. Comfortable using a smartphone, WhatsApp, taking photos and videos, and recording work through a mobile application. Reliable, honest, proactive and able to remain calm under pressure. Willingness to live on-site and attend to emergencies after hours and on weekends. Ability to work independently, follow instructions and maintain accurate records. A valid driver's licence is advantageous. Responsibilities: Building Inspections and Maintenance: Conduct daily inspections of communal areas, identify faults, log maintenance requests with photographs and complete minor repairs were safe. Cleanliness and Upkeep: Ensure the building, communal areas and refuse facilities remain clean, tidy and well-maintained. Maintenance Coordination: Monitor maintenance requests, provide contractor access, verify completed work and submit requests for materials and supplies. Tenant Relations: Serve as the first point of contact for tenants, address concerns, communicate service disruptions and handle emergencies, including lock-outs, leaks and power or water outages. House Rules and Incident Reporting: Enforce building rules fairly, document tenant complaints and incidents, and escalate serious matters to the office. Viewings and Letting Support: Show vacant units to prospective tenants, record viewing attendance, maintain show units and complete weekly vacancy checks. Move-Ins and Move-Outs: Conduct entry and exit inspections, take photographs, document damage, manage keys and remotes, and record tenant handovers accurately. Evictions and Arrears Support: Carry out authorised instructions from the office and assist with securing units and safeguarding stored belongings in accordance with instructions. Staff Supervision: Monitor cleaners, security personnel and casual workers, maintain work rosters and report attendance and leave. Keys, Access and Security: Maintain an accurate key register, monitor building access, identify security risks and help keep the premises safe. Digital Reporting: Record inspections, maintenance requests, incidents, viewings and other building activities accurately and promptly using the company's mobile CRM system. Please note that if you do not receive a response within two weeks, your application has been unsuccessful.