Branch Marketer - Ntk Retail, Mbombela

About the Opportunity

• VKB Retail is seeking an ambitious and customer-focused Retail Branch Marketer to join the team. This role offers the opportunity to develop leadership experience while supporting the day-to-day management of the branch and serving as the second-in-charge in the absence of the Branch Manager.
• The successful candidate will combine strong sales ability, operational oversight, and customer relationship management to support branch performance, drive growth, and ensure excellent service delivery.

Why This Role Matters

• As a key member of the branch leadership team, you will help ensure smooth branch operations, maintain high service standards, support sales growth, and contribute to operational excellence. Your ability to build customer relationships, manage stock effectively, and drive marketing initiatives will directly influence branch success.

What Success Looks Like

• Supporting the efficient and profitable operation of the branch.
• Maintaining accurate stock levels and effective inventory control.
• Building strong and lasting customer relationships.
• Driving sales and marketing initiatives that contribute to branch growth.
• Effectively supporting and leading branch activities when required.
• Maintaining compliance with company policies, safety standards, and legislative requirements.
• Delivering exceptional customer service and resolving customer queries professionally.

Who Are We Looking For?

We are looking for an individual who:

• Demonstrates leadership potential and a strong sense of ownership.
• Thrives in a fast-paced retail and agricultural environment.
• Has a customer-first approach and a passion for delivering excellent service.
• Is sales-driven and motivated by achieving results.
• Shows initiative, accountability, and sound decision-making ability.
• Works well under pressure and remains focused on achieving operational goals.
• Builds positive relationships with customers, colleagues, and stakeholders.

Minimum Requirements

Qualifications

• Grade 12 / NQF Level 4.
• Relevant tertiary qualification will be advantageous.

Essential Experience

• 2-3 years' experience in animal health medicine.
• 2-3 years' experience in irrigation.
• 2-3 within a retail, agricultural, or customer-facing environment will be advantageous.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Have to speak and understand Afrikaans.
• Own transport and stay in a radius of 25km of Nelspruit
• Intermediate experience in MS word, excel an outlook.

Competencies

• Leadership and supervision
• Customer relationship management
• Sales and commercial awareness
• Stock and inventory management
• Planning and organising
• Problem-solving and decision-making
• Compliance and attention to detail
• Communication and teamwork
• Operational coordination

Skills Required

• Strong sales and marketing skills
• Excellent communication and interpersonal skills
• Customer service excellence
• Inventory and stock control management
• Microsoft Office proficiency
• Merchandising and promotional execution
• Problem-solving and analytical thinking
• Relationship-building abilities
• Ability to work under pressure
• Team collaboration and leadership potential

Key Responsibilities

Branch Operations Support

• Assist with the day-to-day supervision of branch operations.
• Support the Branch Manager in ensuring operational efficiency and compliance with company policies.
• Assume leadership responsibilities in the absence of the Branch Manager.

Sales and Marketing

• Drive sales growth through effective customer engagement and relationship management.
• Implement branch marketing initiatives and promotional activities.
• Support the achievement of branch sales targets and profitability objectives.

Stock Management

• Manage product ordering and replenishment processes.
• Oversee stock control activities and stock take procedures.
• Ensure merchandise is displayed professionally and stock levels are maintained.

Customer Service

• Deliver exceptional service to customers.
• Resolve customer queries and complaints professionally and effectively.
• Build and maintain long-term customer relationships.

Compliance and Safety

• Ensure compliance with company policies, health and safety requirements, and relevant legislation.
• Maintain a safe, organised, and professional branch environment.

Deadline:10th November,2026