Are you a driven Operations professional with a passion for leadership, operational excellence and delivering exceptional client service?
Servest, a leading provider of Integrated Facilities Management solutions, is looking for a dynamic and results-driven Branch Manager to join our team at Head Office within the Cleaning Business Unit.
This is an exciting opportunity for a hands-on leader who can drive operational performance, build strong client relationships, lead high-performing teams and ensure service delivery excellence. At Servest, we value innovation, accountability and collaboration, offering an environment where talented professionals can make a meaningful impact and grow their careers.
If you thrive in a fast-paced environment, enjoy solving challenges and have the leadership skills to drive business success, we invite you to apply!
The successful candidate will report directly to the Regional Manager.
Minimum Requirements
National Senior Certificate / Grade 12.
Must possess a relevant Operations Management Degree/National Diploma
Minimum of 5 years 'experience in the industry
Ability to work effectively as part of the team
Good problem-solving skills
Good analytical and customer service skills
Must be able to work under pressure
Proficient in Microsoft Office
Good communication, inter-personal and report writing skills
Basic knowledge of Health and safety Act of 1993
Detail oriented with excellent organisational skills
Ability to work independently, handle multiple tasks and meet deadlines
Be in apposition of a valid un-endorsed driver's license
Committed and willing to make occasional personal sacrifices to meet deadlines
Duties & Responsibilities
Driving the operations strategy daily
Strict control of margins and costs
Building and maintaining excellent customer relationships
Setting and maintaining quality standards
Manage assets, machinery and equipment
Implement, maintain and enforce policies and procedures
Meet goals and manage budgets
Develop forecasts, financial objectives and business goals
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Address customer and employee satisfaction issues promptly
Share knowledge with other Branches on effective practices, competitive intelligence, business opportunities and needs
Adhere to high ethical standards, and comply with all regulations/applicable laws
Ability to implement, maintain and enforce policies and procedures