This is a fulltime, onsite Branch Manager role based in Aba.
The Branch Manager will oversee daytoday branch operations, including supervising staff, managing customer service, and ensuring adherence to internal policies and regulatory requirements.
Responsibilities include driving business growth through customer acquisition and retention, monitoring loan and deposit portfolios, and implementing strategies to meet branch performance targets.
The role also involves reviewing and approving transactions within delegated authority, preparing regular reports on branch activities, and coordinating marketing and community outreach initiatives.
The Branch Manager will collaborate with senior management to improve processes, manage risk, and maintain a positive, compliant, and efficient work environment.
Qualifications
Strong leadership and people management skills, including team supervision, performance coaching, and conflict resolution.
Branch operations and risk management capabilities, covering cash management, internal controls, and regulatory compliance.
Business development and relationship management skills, with experience in customer engagement, SME lending, and portfolio growth.
Financial analysis and reporting abilities, including monitoring branch performance metrics and preparing management reports.
Excellent communication and interpersonal skills, with proficiency in presenting information clearly to diverse stakeholders.
Bachelor's degree in Business, Finance, Economics, or a related field; professional certifications in banking or microfinance are an advantage.
Prior experience in microfinance, banking, or financial services, ideally in a supervisory or branch management position.
Strong problemsolving skills, attention to detail, and the ability to make sound decisions under pressure.
Comfort with using banking or microfinance software and basic office productivity tools.