Minimum Job Requirements
Minimum Job Requirements
Education: Degree/ Diploma in Security Management/ Business/Social studies or any other relevant field with a Minimum of Grade C (Minus) in KCSE or equivalent
Experience: Must have riding experience with a clean and valid motorbike license endorsed by NTSA
Skills: Communication and PR Skills, Report writing and analytical skills, Conflict resolution, Use of Enterprise Resource Planner (ERP) and Computer skills.Key Duties and Responsibilities
Key Duties and Responsibilities
Undertake effective field supervision at least twice in each shift
Ensure proper turnout of all staff in area of operation
Plan and effect procedural deployment of staff as per client requirements/ contract
Prepare daily and monthly operational reports in area of assignment
Ensure each SO is sober, alert, properly uniformed and conversant with the SOPs for his assignment.
Correctly populate the checking list for his area and report to the National Administration Centre Operators to populate the muster roll. This is to be done IMMEDIATELY at the end of each 12 hour shift.
Handling client complaints immediately and details communicated to the duty controller for entry in the OB.
Support digitization and automation initiatives aimed at enhancing staff supervision, attendance monitoring, and operational efficiency.
Ensure that company communication (adsbygoogle=window.adsbygoogle||[]).push({});(invoices, statements, letters etc) reaches intended recipients in time (Documents and Correspondences)
Collect market and operational intelligence
Ensure Temporary works orders are signed and payments made.
Liaise with controller on duty for field communication
Ensure there are REGULAR relievers for each post.
Ensure proper induction of guards deployed to new assignments.
Issue dispatches & advice on redeployment/ release of guards for various leaves
Arrange, plan, and replace guards for their weekly rest days and annual leave and communicate replacement arrangements to the client prior to effecting the intended changes