Lily hospitals Ltd, established since 1986 remains one of the foremost hospitals in Nigeria and within the South-South region of the country. It is the first private hospital in Nigeria to achieve ISO 9001:2000 quality management system certification from the Standards Organization of Nigeria (SON). Also we areconsistently committed to high standards; continuous improvement, service excellence, organizational citizenship, and outstanding work ethics.
At Lily hospitals, weare consistently committed to high standards; continuous improvement, service excellence, organizational citizenship, and outstanding work ethics. running residency training programs in family medicine and radiology. Lily Hospitals is also involved in housemanship training, internship training in Pharmacy and Radiology. We have multiple locations in Benin, Warri, Okuokoko etc.
We are recruiting to fill the position below: Job Title: Billing Officer Location: Benin City, Edo Employment Type: Full-time
Job Summary
We are seeking a detail-oriented and competent Billing Officer to manage patient billing processes, ensure accurate service charges, process invoices, and facilitate timely payments.
The ideal candidate will ensure billing accuracy, proper documentation, and compliance with hospital policies and procedures.
Responsibilities
Prepare and process accurate bills and invoices for patients.
Ensure correct billing of medical services, procedures, drugs, and consumables.
Verify patient details, treatment records, and charges before generating bills.
Liaise with HMO officers to verify patient eligibility, coverage, and applicable tariffs.
Review bills to ensure accuracy and prevent billing errors or revenue leakages.
Handle patient billing enquiries, complaints, and payment-related concerns professionally.
Process payments and issue receipts in line with hospital procedures.
Ensure proper documentation and filing of billing records.
Reconcile billing transactions and report discrepancies to the appropriate department.
Collaborate with clinical, pharmacy, laboratory, and other departments to ensure accurate billing.
Maintain confidentiality of patient information and financial records.
Education
Bachelor's degree or HND in Accounting, Finance, Business Administration, or any relevant discipline.
Relevant professional certifications will be an added advantage.
Experience:
Minimum of 1–2 years of relevant experience in billing, accounting, or finance, preferably in a hospital or healthcare setting.
Experience with hospital billing systems and HMO processes will be an added advantage.
Knowledge of medical billing procedures and healthcare tariffs is desirable.
Other Requirements:
High level of integrity, professionalism, and confidentiality.
Good customer relationship management skills.
Ability to handle financial information responsibly.
Strong commitment to accuracy and quality service delivery.
Willingness to work shifts and flexible hours when required.
Skills:
Excellent numerical and analytical skills.
Strong attention to detail and accuracy.
Good communication and customer service skills.
Proficiency in Microsoft Office applications, particularly Excel.
Ability to use hospital management systems (HMS) and billing software.
Good organisational, problem-solving, and multitasking skills.
Ability to work effectively under pressure.
Strong interpersonal and teamwork skills.
Remuneration
Competitive remuneration based on qualifications, experience, and the organisation's salary structure.