Benefits Administrator

What you'll do

• Provide administrative support with employee benefit enrolments, changes and terminations in line with legislation and company requirements.
• Maintain accurate employee records and update benefits information in relevant People systems and databases.
• Co-ordinate the resolution of benefits-related queries, escalating concerns where required to maintain efficient workflow.
• Capture, update, process and file relevant documentation for audit and reference purposes.
• Use official templates and systems for correspondence, memos and related administrative activities.
• Support communication and distribution of benefits-related information to employees.
• Participate in benefits team meetings and contribute to process improvement initiatives.

What you bring

• Diploma in Administration or an equivalent qualification is advantageous.
• National Senior Certificate (Grade 12) is essential.
• Between 1 to 2 years of experience in an administrative role, preferably with exposure to employee benefits or a relevant functional area.
• Experience within the FMCG, retail sector, or a similar industry is preferred.
• Demonstrated ability to accurately complete routine benefits administration tasks within designated timelines.
• Proficient in maintaining and updating employee records and benefits information in people management systems and databases.
• Strong organisational skills with the ability to manage documentation, filing, and audit processes efficiently.
• Capable of responding to and escalating benefits-related queries to ensure smooth workflow.
• Understanding and application of governance standards, including adherence to the Code of Conduct, POPIA regulations, and internal control measures.
• Good communication skills to support benefits information dissemination and teamwork collaboration.