- The Light Cargo Sales Manager - will be responsible for leading, managing, and expanding sanitary ware sales operations focused on light cargo shipments.
Key Duties & Responsibilities
Sales Leadership & Team Management
- Lead and manage the light cargo sanitary ware sales team to achieve and exceed regional sales targets.
- Set clear KPIs, sales objectives, and performance expectations for team members.
- Provide ongoing coaching, mentoring, and performance feedback.
- Foster a collaborative, results-driven, and professional sales culture.
Market Research & Business Development
- Conduct in-depth market research to identify new business opportunities and growth markets.
- Monitor competitor activities, pricing strategies, and product offerings.
- Identify underserved markets and propose practical market entry and expansion strategies.
Sales Strategy & Policy Development
- Collaborate with senior management to develop and implement sales strategies, policies, and procedures.
- Recommend pricing models, promotional activities, and incentive schemes to improve profitability.
- Develop annual and quarterly sales plans aligned with company growth objectives.
Operations & Logistics Coordination
- Work closely with logistics and operations teams to ensure timely, efficient, and cost-effective light cargo deliveries.
- Monitor cargo movements and delivery performance, addressing issues proactively.
- Ensure compliance with shipping, customs, and regulatory requirements across African markets.
Training & Capability Development
- Organize regular product, technical, and customer service training for the sales team.
- Introduce effective sales techniques and negotiation strategies to improve conversion rates.
Reporting & Performance Monitoring
- Conduct a minimum of two structured departmental meetings per month to review performance and opportunities.
- Prepare and submit regular sales reports, forecasts, and market intelligence to senior management.
- Track individual and team KPIs to ensure alignment with company targets.
Compliance & Company Standards
- Ensure full adherence to company policies, procedures, and ethical standards.
- Maintain professionalism and compliance in all client engagements and commercial transactions.
Education, Skills & Experience Requirements
- Bachelor's degree in Business Administration, Sales & Marketing, Logistics, Supply Chain Management, or a related field.
- Additional training in sales leadership, logistics, or international trade is an advantage.
- Minimum 5 years' proven experience in cargo sales, logistics, transportation, or distribution management.
- Experience within sanitary ware, building materials, FMCG, or related industries is preferred.
- Demonstrated experience managing multi-country or regional sales operations.
- Strong track record of meeting or exceeding sales targets.
- Strong leadership and people management skills
- Commercial and analytical mindset
- Excellent communication and negotiation abilities
- Ability to work effectively across diverse African markets
- Willingness to travel within the region as required