Appointment Setter

Job Description

• Driving business growth in an expanding agency environment, you will play a central role in building out the sales division by identifying, engaging, and securing qualified leads. The primary focus is generating qualified target appointments for Sales Consultants to accelerate overall agency expansion.
• Initial onboarding and engagement take place in-office, working directly alongside the Chief Revenue Officer. The position then transitions into a hybrid working arrangement.

Key Responsibilities

• Identify and convert new prospective clients through existing contact databases, cold calling, account-based marketing, online searches, social marketing channels, e-commerce associations, personal networks, and referrals.
• Generate and secure qualified appointments for the sales team to meet or exceed targeted performance metrics.
• Maintain complete and accurate prospect and pipeline data across assigned business toolsets and software solutions.
• Demonstrate an understanding of call-to-meeting ratios required to consistently achieve key performance indicators.
• Represent the agency with professionalism, accountability, accuracy, and dependability during all internal and external interactions.
• Participate in assigned in-house training programmes to develop and maintain fluency in e-commerce and marketplace landscapes.
• Adapt quickly to evolving sales strategies and maintain a continuous learning approach to prospect engagement.

Requirements

Essential Requirements

• Minimum of two years of appointment-setting experience.
• Proven sales or business development experience setting up target appointments and selling services.
• Demonstrable past appointment-setting figures showing consistent achievement over quota.
• Experience prospecting, setting appointments, and selling into the UK and US markets.
• Proven experience navigating past gatekeepers to reach decision-makers.
• Fluent in both written and spoken English with strong communication skills.
• Ability to learn at an accelerated pace, with the capacity to gain fluency in e-commerce marketplace landscapes within two to three months.
• Contactable references relating to appointment-setting performance and sales acumen.

Desirable Requirements

• E-commerce, marketplace, or agency experience.
• Calling experience relevant to the UK market.

Required Software Skills

• HubSpot
• Google Suite
• ClickUp