To increase the share of customer spend and deliver superior customer value by defining and optimizing customer specific solutions in collaboration with the customer.
Key Responsibilities:
Propose solutions to customer and assist with customer planning for implementing and or integration of individual products into mining applications
Provide inputs to Product Support Managers and Sales Support Managers (in Product Areas) on customers' needs not met by current offering in order to try
Ensure the proposed mining method encompasses as much of Sandvik offering as possible
Ensure that mine feasibility studies are based on Sandvik solutions through building strong working relationships with Mining Contractors, Mining Consultants and Mining Houses
Develop complete sales proposals for major mining projects, concentrating specifically on capital and operating cost prediction
Maintain an up-to-date basic portfolio of competitor information including equipment specifications, market activities and market share
Support sales of new equipment and upgrades to existing equipment with justifications to mining operations using TCO models
Provide all necessary product information that may be required to support of sales
Perform mine application and equipment utilization studies
Support application-engineering efforts with routine productivity simulations
Capture, update and maintain CRM and relevant Sandvik software platforms (Aurora)
Competitor analysis & Needs analysis
Work with customers (Mining Engineer, Consultants, Design Engineer, etc.) to understand mine performance and identify opportunities to improve productivity and safety.
Provide site visit reports
Financial and budgetary Reviews & reports
Identify & implement procedural change
Manage and institute performance recommendations
Continuous needs analysis (internal & external)
Manage invoices of all costs as per contract
Profile required:
Grade 12 / Equivalent qualification
Degree in business management / Engineering
Certificate of competence (Mine Manager) - advantageous
English proficiency
Experience in Sales and Marketing (5 years)
Experience in Account Management
Experience in mining applications (specifically mechanised mining)