Aircraft Records Supervisor
full-time
Description
Supervise and coordinate daily operations of the aircraft records team, including assigning tasks and monitoring work output;
Ensure timely and accurate capture, filing, scanning, and archiving of aircraft technical records (e.g., logbooks, work packs, component histories);
Maintain digital and physical aircraft records in accordance with regulatory and company retention requirements;
Monitor the quality assurance of maintenance documentation to ensure completeness and accuracy prior to archiving;
Ensure compliance with CAA regulations, ICAO, EASA, or FAA standards (as applicable);
Assist with internal and external audits, regulatory inspections, and compliance reviews by preparing required records and documentation;
Identify and report discrepancies or documentation gaps that may affect airworthiness;
Support the implementation and maintenance of electronic records management systems (e.g.TRAX);
Continuously improve documentation workflows to enhance accuracy, traceability, and efficiency;
Coordinate with IT and Technical Services to ensure aircraft data integrity is maintained across platforms;
Compile and distribute reports related to aircraft status, record discrepancies, and audit findings;
Liaise with Planning, Maintenance, Quality Assurance, and Airworthiness departments regarding record-keeping requirements;
Respond to aircraft documentation queries from leasing companies, auditors, or regulatory bodies during inspections, redelivery, or aircraft transitions;
Maintain knowledge of relevant regulations, policies and guidelines;
Adhere to statutory regulations, organisational standards, policies and procedures;
Report non-compliance and implement corrective actions to ensure compliance;
Guide, mentor, and review the work of the team, providing constructive feedback and delegating tasks effectively;
Encourage, promote, and embody a spirit of teamwork;
Assess and optimise the performance of direct reports;
Guide, support and develop direct reports;
Build and maintain strong, long-term relationships with key internal and external stakeholders to support effective collaboration;
Proactively engage with stakeholders to understand their needs, address concerns, and identify opportunities for process or service improvement.
Requirements
Grade 12 or Equivalent (Essential);
Certificate in maintenance planning (Essential);
Diploma/Degree in Aviation Maintenance, Aircraft Engineering, or Records Management (Advantageous);
Technical trade in aviation (Advantageous);
Minimum of 7 years' in aircraft records management, of which 2 years' must have been Supervisory experience (Essential);
Familiarity with aircraft maintenance tracking systems e.g. TRAX (Essential);
Project Management experience (Essential);
Willing to travel (Domestic and International);
Be available after working hours, as and when required;
Willing to work overtime;
Knowledge and understanding of Microsoft Office suite (Outlook, Excel - PowerPoint, Word);
Knowledge of airworthiness regulations, aircraft maintenance programs, and component traceability;
Proficient in maintenance management systems (Essential).