Join a leading CASE Agency where your technical expertise will directly support the productivity and success of agricultural producers. This role offers the opportunity to work with advanced CASE agricultural machinery and equipment, ensuring customers receive reliable, efficient, and professional service. You will play a critical role in maintaining equipment performance, minimizing downtime, and contributing to the growth and sustainability of modern farming operations.
What success looks like?
Success in this role means consistently delivering quality servicing and repairs on agricultural equipment, accurately diagnosing and resolving faults, and ensuring all workshop documentation, quotations, and warranty claims are completed timeously. The successful candidate maintains strong relationships with customers and colleagues, complies with all health, safety, and VKB standards, and contributes to an efficient, productive workshop environment through continuous improvement and exceptional service delivery.
Who are we looking for
We are looking for a reliable, detail-oriented, and customer-focused Tractor Mechanic who takes pride in delivering quality workmanship. The ideal candidate enjoys problem-solving, works well independently and within a team, and is passionate about agricultural machinery and technology. They are committed to maintaining high service standards while contributing positively to the success of the workshop and the satisfaction of customers.
Minimum requirements, including
Qualification and Essential Experience
Grade 12 / NQF4
Completed N2 Qualification in Tractor Mechanics / Diesel Mechanics
2 to 5 years' experience as a Mechanic
Experience working on agricultural equipment and machinery
Knowledge of mechanical systems, hydraulics, and basic electrical systems
Experience in servicing, repairing, and overhauling agricultural machinery
Competencies
Customer Focus
Problem Solving
Accountability
Quality Orientation
Attention to Detail
Planning and Organising
Communication Skills
Teamwork and Collaboration
Adaptability
Continuous Improvement Mindset
Skills Required
Mechanical fault finding and diagnostics
Agricultural equipment servicing and repairs
Hydraulic system troubleshooting
Basic electrical diagnostics
Quotation preparation and interpretation
Warranty claim administration
Workshop administration and record-keeping
Customer relationship management
Time management and prioritisation
Health and Safety compliance
Key Responsibilities
Service, repair, maintain, and overhaul CASE agricultural machinery and equipment.
Diagnose mechanical, hydraulic, and electrical faults and implement effective solutions.
Conduct inspections to ensure equipment operates safely and efficiently.
Compile quotations according to customer requirements and specifications.
Complete all workshop documentation accurately in accordance with VKB policies and procedures.
Process warranty and guarantee claims correctly and timeously.
Comply with all Health and Safety standards and workshop procedures.
Build and maintain long-term relationships with customers and suppliers.
Cross-sell relevant products, services, and promotions to customers.
Provide guidance and support to colleagues on VKB processes and standards where required.
Liaise effectively with internal departments, suppliers, and customers.
Perform ad hoc duties as required to support workshop operations and customer service excellence.