Key Responsibilities End-to-End Commercial Delivery Management Take accountability for the end-to-end delivery of Features and User Stories assigned through PI Planning. Drive software development execution and delivery within the Digital Division. Manage the complete software development lifecycle, including: Business and technical requirements specifications. Technical feasibility assessments. Solution and design specifications. Software development and/or configuration. Development effort estimation and tracking. Product, service and integration testing. Software implementation, deployment and release management. Ensure deliverables meet agreed scope, quality standards and delivery timelines. Monitor delivery progress, identify risks and proactively address potential delays. Coordinate delivery activities across technical teams and business stakeholders. Agile Delivery and Team Facilitation Facilitate Agile ways of working and promote continuous improvement within development teams. Mediate conflicts and facilitate constructive resolution of team challenges. Support teams in making effective decisions and encourage team ownership. Foster developer team self-organisation, accountability and collaboration. Challenge teams to continuously improve their Agile practices and delivery performance. Facilitate Agile ceremonies and support effective sprint and release execution. Help define and refine Features to ensure alignment with business objectives. Assist Product Owners and teams with writing, refining and breaking down User Stories. Support the prioritisation and ordering of Product Backlog items. Facilitate Release Planning and coordinate delivery dependencies. Assist teams with reporting delivery progress, achievements, risks and challenges to management. Identify, escalate and remove impediments affecting delivery. Stakeholder and Relationship Management Build and maintain effective working relationships with all relevant stakeholders. Engage and collaborate with: Product Owners. Delivery Managers. Customers and business representatives. Suppliers and third-party service providers. Group Legal. Regulatory teams. Procurement. Human Resources. Group Risk. Ensure effective communication and alignment between business and technical stakeholders. Manage stakeholder expectations and facilitate resolution of delivery-related concerns. Ensure relevant governance, regulatory and organisational requirements are considered throughout the delivery lifecycle. Minimum Requirements and Experience Relevant Bachelor's degree or equivalent qualification in Information Technology, Computer Science, Business Information Systems or a related field. 7-10 years' experience in IT delivery management, software development delivery or technology project environments. Demonstrated experience managing end-to-end software development delivery. Strong experience working within Agile environments, including Scrum and/or SAFe. Experience with PI Planning, Feature delivery, User Stories and Product Backlog management. Proven experience coordinating software development teams and multidisciplinary stakeholders. Experience in software development lifecycle management, from requirements gathering through to implementation and release. Demonstrated experience managing delivery risks, dependencies, issues and impediments. Experience engaging with senior management and cross-functional stakeholders.