Review and sign off on HMO/NHIA and corporate invoices checking for proper pre-authorization, tariff accuracy, unbundled charges and dispute minimization before bills are dispatched.
Review of Patient bill estimates for appropriate discount limit approvals.
Inventory, Pharmacy & Supply Chain Monitoring
Conduct weekly physical stock counts on selected items across all Pharmacies, theatres and P&O; and monthly for all items in all stores.
Compare Physical stock count with Aya serve expected balance and investigate variances.
Review procurement activities (three-way matching of Purchase Orders, Goods Received Notes, and Vendor Invoices) to ensure quantity and price compliance for value for money.
Operational & Clinical Governance Compliance
Perform routine and surprise spot-checks and ward rounds across administrative and clinical touchpoints to verify compliance with checklist and hospital Standard Operating Procedures (SOPs).
Ensure strict adherence to clinical standards, Medical and Dental Council of Nigeria (MDCN) guidelines, PCN rules, and clinical quality accreditation frameworks (such as Safe Care).
Review monthly payroll records alongside approved staff time sheets.
Review petty cash request and disbursements alongside approval limit and support documents.
Review expense request and patient refunds for proper approval thresholds and validity and appropriate support documentation.
Review of monthly approved bank reconciliation statements (GL and bank statements).
Systems & Data Integrity
Review access controls, billing configurations, and audit trails within Afya serve and Zoho books.
Identify and escalate system control overrides, unauthorized discounts, waivers, or charge modifications.
Risk Assessment & Control Non-conformity Reporting
Maintain the departmental Risk & Control Matrix (RCM), documenting control deficiencies, operational risks, and financial exposures.