JOB SUMMARY

To plan and coordinate the end-to-end management of reception and administrative tasks for the hospital in alignment with Group quality standards.

REQUIREMENTS

Minimum Qualifications

Minimum Experience

Key Competencies

DELIVERABLES

Efficient management of Clerical and Front-desk tasks.
Professionally and diligently attend to all patient and customer queries
Attend to calls received at front desk
Physically inspect and ensure the admissions / reception area is well maintained each day
Provide adequate information to customers and patients with regards to admissions and booking in accordance with Clinix standards
Process healthcare forms (and all related documentation)
Assist patients to accurately complete appropriate forms and documents, where required
Obtain all required information and documentation from patients on admission i.e., Identity document and current/valid Medical Scheme card, as per the company policies and procedures
Accurately capture patient information upon admission
Ensure the admitting and treating doctor are accurately captured on the approved system
Escalate any issues to the Reception Supervisor
Execute daily tasks in a manner that maintains patient confidentiality
Complete the discharge process as and when necessary
Complete pre-admissions and pre-authorisations and accurately capture the information on the approved system (Inclusive of completing the Patient Master Index with authorisation / reference numbers, ICD codes (where applicable), diagnoses (where relevant) and all other relevant information.
Complete ad-hoc general administration.

Closing Date 10 November 2026

Admissions Clerk

Key skills