Key Responsibilities: Administration & Operations Oversee and manage the branch's administrative functions Ensure accurate processing of job cards, quotations, invoices, and purchase orders Maintain customer, supplier, and vehicle records Manage filing systems and ensure documentation is accurately maintained Prepare and submit daily, weekly, and monthly reports Support management with operational and administrative requirements Customer Service Assist customers telephonically and in person Handle customer queries, complaints, and service-related matters professionally Liaise with customers regarding quotations, bookings, and completed work Ensure a high level of customer satisfaction and professionalism Financial Administration Capture supplier invoices and reconcile statements Assist with debtors and creditors administration Follow up on outstanding customer payments when required Perform daily cash-ups and banking reconciliations Assist management with month-end administrative processes Workshop & Sales Administration Coordinate workshop bookings and job scheduling Ensure job cards are accurately completed and closed off Assist with preparing and following up on quotations Support the sales team with administrative and reporting requirements Monitor work-in-progress and ensure documentation is up to date Stock Control Assist with stock management and stock counts Monitor stock receipts and supplier deliveries Ensure inventory records are accurate and updated Report stock discrepancies to management Minimum Requirements: Grade 12 / Matric Minimum 3-5 years' administration experience, preferably within the automotive, tyre, workshop, dealership, or service centre environment Computer literate with strong Microsoft Office skills, particularly Excel Experience working on accounting, workshop, or business management systems Strong numerical and reconciliation abilities Excellent communication and customer service skills Ability to work independently and manage multiple priorities Valid driver's licence advantageous Motor Industry experience Advantageous! Preferred Experience: Tyre or fitment centre industry experience Automotive dealership or workshop administration Debtors and creditors administration Stock control and inventory management Cash handling and branch reporting Job card and invoicing administration Personal Attributes: Highly organised and detail-orientated Strong administrative and financial acumen Professional and customer-focused Reliable, trustworthy, and accountable Able to work effectively under pressure Strong problem-solving skills Excellent time management and prioritisation abilities Positive attitude with a hands-on approach Key Performance Areas: Accuracy of Administration Customer Service Excellence Debtors & Creditors Management Stock Control Accuracy Reporting and Documentation Branch Support and Operational Efficiency Compliance with Company Procedures Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful. Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application. Applications should be submitted no later than 1 week from advertising.