Welcome to Alex Reid West Africa, the one stop shop for all laundry and dry cleaning products and consumables, the first of its kind in the West Africa and Africa sub region. We are the sole representative of Alex Reid UK, a trusted market leader and supplier of quality laundry and dry cleaning products and consumables for the past 100 years.
As a newly established company with a warehouse in the heart of Lagos, our desire is to meet your laundry needs by supplying you with guaranteed superior quality products and consumables at competitive prices.
We are recruiting to fill the position below:
Job Title: Administrative / Customer Service Assistant
Location: Lagos Employment Type: Full-time
Job Summary
We are seeking to employ a responsible and responsive Administrative / Customer Service Assistant who will provide customer service/reception and administrative duties in our Lagos office.
Responsibilities
Welcoming and attending to visitors and customers
Follow up / liaise with customers on phone using ARWA customer care approach.
Process sales orders that reach the company by telephone, letter, e - mail or website
Keep track of daily, weekly, and monthly sales, and submit reports and relevant documentation as required
Attend meetings, take notes and accurately type minutes / documents as required
Learn and understand Alex Reid West Africa product offering.
Use a range of office software, including email, spreadsheets, databases and company in-house financial system (i.e. QuickBooks) for processing orders, record keeping
Running errands
Maintain office budget (petty cash), and ensure expenditure receipts and documentation are recorded and filled
Monitor company email account(s), and respond to queries within defined time
To assist with the dissemination of information e.g. updating ARWA Website and relevant social media pages, preparing and sending out SMS to customers.
Requirements
Interested candidates should possess a minimum of OND qualification with at least 3 years experience.
Salary N100,000 - N120,000 / month.