Perform CRM-related administrative duties and provide effective support to the CRM function.
Maintain good client relations to promote the image of Ampath.
What You Bring:
Qualifications:
Matric (Grade 12)
A qualification in Business Administration or a related field would be advantageous.
Valid South African driver's licence
Experience:
4 or more years' experience in an administrative coordination or similar role, preferably within a Customer Relationship Management (CRM) or customer service environment.
Skills and Knowledge:
Strong customer-centric mindset with a commitment to service excellence.
Excellent organisational and administrative coordination skills.
Ability to manage multiple priorities effectively and consistently meet deadlines.
Strong problem-solving skills with the ability to identify issues and implement practical solutions.
Professional verbal and written communication skills.
High level of accuracy and attention to detail when preparing reports, documents, and correspondence.
Ability to work independently while contributing effectively within a team environment.
Strong stakeholder engagement and relationship-building capabilities.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
Comfortable working with digital collaboration platforms such as Microsoft Teams, SharePoint, or similar systems.
Exceptional discretion and confidentiality when handling sensitive information, records, and communications.