REQUIREMENTS Matric, or equivalent qualification Minimum 3 years' experience in Administration / Customer Service / Quotations and Invoicing Highly organised and detail-oriented - essential Strong sense for working with numbers and pricing - essential Previous experience working in manufacturing or online retail - advantageous Computer literacy - Discord, MS Office, with intermediate Excel DUTIES Support the sales team with customer and order administration, including quotations, invoices, Shopify payment pages and customer correspondence Accurately capture order details, maintain customer records and prepare confirmed orders for production, ensuring all specifications are correct Follow up on production progress, update the sales team and ensure completed orders meet requirements Pick and pack orders, prepare courier documentation, arrange dispatch and update tracking details Assist with returns, adjustments, repairs and delivery administration Assist with stocktakes, stock tagging, stock organisation, incoming stock checks and locating requested items Capture stock data and take basic stock photos or videos when required Maintain spreadsheets, internal systems, supplier information and filing, and assist with general administrative tasks and projects Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.