A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Administration BASIC SALARY : R18 000 - R20 000 START DATE : A.S.A.P REQUIREMENTS: Matric certificate (Grade 12) is essential. A relevant diploma in Accounting and/or Business Administration is required. 3-7 years of experience in a similar role. Excellent communication skills. Experience in medical aid scheme billing will be an advantage. Proven working knowledge of Microsoft Office, including Excel, Outlook, and Word. Ability to prioritize tasks and manage multiple responsibilities with minimal supervision. Professional demeanor at all times, with a strong commitment to confidentiality. DUTIES: Customer and Medical Aid Billing Administration: Process daily medical aid claims for services rendered. Prepare and process quotations and invoices for private clients and medical aid schemes. Follow up on outstanding account queries and statements. Update customer receipts daily. Administer rental contracts. Maintain accurate electronic and manual filing systems in accordance with company procedures. Daily Operations: Ensure operational efficiency through effective communication and coordination with management, agents, customers, and suppliers. Apply strong problem-solving skills to everyday challenges within a service-driven environment. Prioritize excellent customer service while maintaining sound commercial awareness. Support efficient service delivery through a practical, solutions-focused approach. Compile reports, schedules, and operational summaries. Equipment Management: Track the daily movement of equipment. Liaise regularly with installers to ensure equipment is properly maintained. Monitor and manage equipment availability at various installer locations. Take responsibility for conducting six-monthly stock takes. Office and General Administration: Answer and direct telephone calls professionally. Manage incoming emails and ensure timely communication. Perform general office administration duties as required. IT and Communication: Ensure all company mobile phones remain operational and connected daily. Compliance and Professional Standards: Adhere to company policies, procedures, and service standards. Handle all customer information with strict confidentiality. Maintain a professional, compassionate, and respectful approach when interacting with patients, families, and healthcare providers. HOURS: Monday to Friday: 08:00 - 17:00 Should you meet all the requirements, apply on our website at Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.