MAIN PURPOSE OF THIS ROLE: To provide efficient operational, administrative, and customer support to ensure smooth daily operations of the medical equipment business. The role serves a critical operational management function coordinating equipment scheduling, customer service, medical aid billing, and asset tracking, requiring strong self-management and operational effectiveness. Key Responsibilities and Requirements Customer and Medical Aid Billing Administration : Daily medical aid billing for rendered services Processing quotes and invoices for private clients and medical aid schemes Following up on statements and outstanding account queries . Updating customer receipts daily Managing rental contracts administration Maintaining electronic and manual filing systems according to company procedures Requirements and Expectations At least 3 years experience in a similar position Candidates must have proven experience in medical practice and/or operational/logistics coordination Equipment Management: Tracking daily equipment movement Liaising regularly with installers to ensure equipment is well maintained Managing equipment availability across installer locations Taking full responsibility for the stock take Office and General Administration: Professionally answering/directing phone calls and managing incoming emails Carrying out general office administrative duties