- Future Kenya Ltd is seeking a motivated, organised and customer-focused Admin & Sales Support Assistant to support the company\'s daily office operations, sales activities and customer engagement.
- The successful candidate will assist with the smooth running of day-to-day office activities, including administration, documentation, customer communication, sales follow-ups, scheduling and coordination. The role also provides an opportunity to gain practical experience in sales, business development and the ERP/business technology industry.
- Assist the sales team with daily sales activities and coordination.
- Respond to customer enquiries through phone, email and other communication channels.
- Follow up with prospective and existing clients.
- Assist in scheduling client meetings, appointments and product demonstrations.
- Prepare quotations, proposals, presentations and other sales documents.
- Maintain accurate records of prospects, customers and sales activities.
- Assist with updating the company\'s CRM and sales pipeline.
- Support lead generation and identification of potential customers.
- Follow up on pending enquiries, quotations and proposals.
- Conduct basic market research to identify potential business opportunities.
- Provide general support to the sales team in achieving its objectives.
Daily Office Operations & Administration
- Assist with the smooth running of daily office operations.
- Receive and direct visitors and handle general enquiries professionally.
- Manage incoming and outgoing correspondence, emails and phone calls.
- Maintain office records, files and documentation.
- Coordinate meetings, appointments and internal schedules.
- Monitor routine office requirements and communicate any needs to management.
- Assist with preparing reports, documents and presentations.
- Support the team with day-to-day administrative and operational tasks.
- Ensure the office remains organised and professional.
- Assist in coordinating communication between management, staff, clients and business partners.
- Follow up on assigned tasks and ensure they are completed within the required timelines.
- Diploma or Bachelors Degree in Business Administration, Sales & Marketing, Business Management, Marketing, or Commerce.
- 0 - 2 years of experience in administration, sales support, customer service or a related role.
- Fresh graduates are encouraged to apply.
- Good verbal and written communication skills.
- Basic proficiency in Microsoft Office, particularly Word and Excel.
- Strong organisational and follow-up skills.
- Good interpersonal and customer service skills.
- Professional attitude and willingness to learn.
- Ability to work independently and as part of a team.
- Must currently reside in Nairobi.
Desired Skills & Attributes
The ideal candidate should be:
- Proactive and self-motivated
- Organised and detail-oriented
- Confident when communicating with customers
- Comfortable making follow-up calls
- Eager to learn and develop professionally
- Able to manage multiple tasks
- Professional and reliable
- Comfortable working in a sales-oriented environment
- Willing to take initiative and accept responsibility
This position provides an opportunity to gain practical experience in:
- B2B sales and business development
- Customer relationship management
- Sales administration and coordination
- CRM and sales pipeline management
- ERP and business management solutions
- Client communication and relationship management
- Daily business and office operations
The successful candidate will have an opportunity to develop their skills and grow professionally within the organisation.
- This is an entry-level position. We are looking for a candidate who is at the beginning of their career, is willing to learn, and has realistic expectations appropriate to an entry-level role.