The AR Accountant supports accounts receivable and collection activities by ensuring timely cash application, monitoring customer accounts, and delivering accurate reporting on receivables and aging balances. This role is responsible for managing and collecting a trade accounts receivable portfolio, with the objective of maximizing liquidity, improving cash flow, and minimizing outstanding receivables.
- Ensure timely collection of accounts receivable (AR) through regular follow-up on assigned accounts, in line with departmental and individual objectives.
- Document and review the customer order-to-cash process and proposing opportunities to improve the pain points and increase the efficiency of the process.
- Collect outstanding invoices, gathering information on invoice disputes and creating invoice dispute records for distribution and subsequent resolution.
- Input notes in collection system regarding submission, resubmission and transaction approval dates so Company departments have a clear understanding of AR status.
- Record disputes in collection system and assign clear action items for the appropriate dispute owner.
- Maintain contact with customer AP departments through collection calls, past due notices and account statements.
- Ensure compliance with company eFinance policies and procedures.
- Maintain proper documentation and audit trails for all transactions.
- Collaborate with internal stakeholders, including those within the Billing Center of Excellence, Sales, Operations, Tax and Treasury to support collections, proper cash application and timely dispute resolution.
- Recommend uncollectable debit balances for expense write-off and work with Controller and Financial Analyst to clear balances from their AR portfolio.
- Review aged credit balances to ensure adherence to the Company's escheatment policy.
Experiences and Exposures:
- Bachelor's degree in Accounting, Finance, or related discipline.
- 2-3 years of experience with Accounts Receivables, Credit Control, or a similar finance role.
- Good understanding of AR processes, collections management, account reconciliation, and financial reporting.
- Proficiency in ERP systems and Microsoft Excel.
- Strong analytical, communication, and stakeholder management skills.
- Chartered Accountant - ICAN, ACCA will be an added advantage