Retail

Account Manager

Inq·Lagos, nigeria·Full Time·Contract
RetailFull TimeContract
-

About the job

  • Manage allocated accounts as the primary point of contact for clients and internal stakeholders.
  • Grow accounts coverage by acquiring new logo client accounts for the business.
  • Grow inq. share of all managed and new clients' accounts in AM's coverage.
  • Grow share of digital solutions' portfolio relative to connectivity share of portfolio.
  • Maintain 100% prompt and accurate CRM records of all accounts in territory at all times
  • Develop and maintain client relationships to identify new business opportunities.
  • Balance focus between prospects and opportunities for continued development; ensure 4X pipeline cover of given target at all times.
  • Lead sales strategies and develop high level value propositions.
  • Analyse market trends and gather competitor intelligence.
  • Provide accurate and timely sales forecast monthly and quarterly and ensure Salesforce and sales database accuracy.
  • Complete and execute Account Plans for maximising profitability.
  • Manage deals through commercial governance and future revenue growth planning.
  • Understand the competitive market to increase margin and contract value.
  • Understand support 100% compliance of all legal and contractual requirements for each client and each deal.
  • Understand and support 100% compliance on all projects deployment requirements of completed sales.
  • Identify and execute opportunities for up-selling and cross-selling.
  • Ensure profitability within the segment P&L by meeting A&R targets.
  • Ensure continuous up-to-date personal development of products knowledge, sales skills and competencies required to function effectively on the job.
  • Ensure regular physical visits and other communication touch points with all clients within AM's managed territory on a daily, weekly and monthly basis.
  • Ensure effective cross functional collaboration and productivity across the entire inq. operating company and group of companies.
  • Develop customer sales strategies in collaboration with the Line Manager.
  • Identify winning strategies and work proposals tailored to local markets.
  • Evaluate account performance and revise strategies as needed to achieve targets.
  • Balance focus between prospects and ongoing opportunities for sustained development.
  • Collaborate across departments to resolve issues and ensure effective problem management.
  • Present new products and solutions, deliver best practices for onboarding new customers.
  • Collaborate with finance and support teams to ensure customer satisfaction and billing support.

Requirements

  • Knowledge: Solution Selling, Products/Services/Technology know-how, Opportunity Management, Account Planning and territory management skills
  • Skills: Objection handling, negotiating, relationship building, and Microsoft and Google applications usage and CRM usage.
  • Experience: Minimum 2 years in account management within a telecom environment, solution sales, relationship management, and networking technologies.
  • Attitude: Effective communication, confidence, sales outlook, self-motivation, and accountability
Apply Now
Send your CV along with a cover letter toinqngcareers@inq.inc

Please use the job title as the subject line of your email.

At a glance

Company

Inq

Location

Lagos, nigeria

Employment

Full Time

Work style

Contract

Experience

Valid until

Not specified

Created

October 28, 2026

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