Sales

Account Manager At Zilojo Limited

Zilojo Limited·Nairobi, kenya·Full Time·Onsite
SalesFull TimeOnsite
-Closes Sep 25, 2026

We are hunting for an Account Manager to bridge the gap between global client ambitions and wild agency genius. If you can balance boardroom KPIs with unfiltered creative energy, lock down the client relations, and propel household names past their limits, welcome home.

Key skills

BA/BSc/HND
Apply Now
Send your CV along with a cover letter tojobs@zilojo.com

Please use the job title as the subject line of your email.

At a glance

Company

Zilojo Limited

Location

Nairobi, kenya

Employment

Full Time

Work style

Onsite

Experience

Valid until

September 25, 2026

Created

September 18, 2026

More opportunities

Similar roles you might like

Senior Account Executive At Oxygene Marketing Communications Ltd

Oxygene Marketing Communications Ltd

Nairobi, kenya

full-time

POSITION OVERVIEW To develop, execute, and continuously improve internal communication strategies for clients while aligning with the company's vision, and connected to its culture and values. The role requires a creative storyteller and relationship-builder who can translate business priorities into messages that resonate with employees across all levels and locations. ACCOUNTABILITY Reports to: Senior Account Manager KEY DUTIES & RESPONSIBILITIES Develop and implement the internal communications strategies and calendar in line with business priorities, culture, and employee engagement goals. Craft clear, engaging, and consistent messaging for staff and organisational initiatives. Manage internal communication channels (intranet, email newsletters, Yammer/Viva Engage, Town halls) ensuring content is timely, relevant, and on-brand. Partner closely with HR, Leadership, and business units to translate strategic priorities into compelling internal narratives. Plan and coordinate employee engagement events (town halls, staff forums, wellness days, culture activations). Support change management communications during organisational transitions, restructures, or new initiative rollouts. Develop creative content formats (videos, infographics, podcasts, quizzes) to make communications more engaging and interactive. Build strong relationships across departments to gather stories, staff achievements, and insights that humanise company communications. Monitor and measure the effectiveness of internal communications (surveys, engagement metrics, feedback) and refine approaches accordingly. Act as a brand and culture ambassador, ensuring messaging reflects client's values and tone of voice. Provide communications counsel and support to clients. KEY SKILLS & COMPETENCIES Creative thinker: Ability to turn complex information into engaging, digestible content. People's person: Able to build trust and rapport easily across all levels of the organisation, from frontline staff to executives. Excellent written and verbal communication skills, with strong storytelling ability. Strong stakeholder management and collaboration skills. Ability to manage multiple projects and priorities in a fast-paced environment. Familiarity with digital communication tools and platforms (intranet CMS, email marketing tools, social collaboration platforms). Project management and coordination skills. Data-driven mindset: Has the ability to use engagement metrics to inform strategy. MINIMUM REQUIREMENTS: Bachelor's degree in Communications, Marketing, Public Relations, or a related field. Minimum of two (2) years' experience in a fast-paced agency or corporate environment, managing communications or marketing initiatives. Proficiency in content strategy, including message development, audience identification, and brand voice. Proficiency in digital platforms, analytics tools, and content scheduling tools Creative, analytical mindset with a strong passion for storytelling, employee engagement, and consumer brands. Proven ability to manage multiple client projects simultaneously while consistently meeting tight deadlines. Demonstrated experience presenting to, influencing, and consulting clients and organizational leaders. Practical experience administering modern internal channels. WHAT SUCCESS LOOKS LIKE Staff feel informed, engaged, and connected to the company's mission and culture. Internal messaging is timely, consistent, and reflects the company's tone of voice. Increased participation and engagement in internal channels and events. Positive feedback from leadership and staff on the clarity and creativity of communications.

3 days ago

Sales Account Managers (leisure & Corporate Segments) At Boma Hotels

Boma Hotels

Nairobi, kenya

full-time

We are seeking dynamic, results-driven, and customer-focused Sales Account Managers to join our Sales & Marketing team. The successful candidates will be responsible for managing and growing client relationships, driving revenue, and developing new business opportunities within their respective market segments QUALIFICATIONS & EXPERIENCE Diploma or Degree in Sales, Marketing, Hospitality, Tourism, Business Administration, or a related field. Minimum 2-3 years' experience in hotel sales, preferably within the relevant market segment. Proven experience managing corporate, leisure, or travel trade accounts will be an added advantage. Strong knowledge of the hospitality and tourism market. Demonstrated ability to meet and exceed sales targets. Excellent communication, negotiation, and interpersonal skills. Strong customer relationship management skills. Good knowledge of Microsoft Office applications. Ability to work independently while also collaborating effectively with different departments. Willingness to travel for client visits and business development activities. KEY COMPETENCIES Business development and networking Account management Sales and negotiation skills Customer relationship management Revenue-focused mindset Market knowledge Communication and presentation skills Problem-solving and follow-up skills

4 days ago

Account Manager Retail At Glovo

Glovo

Kenya, kenya

Full-Time

Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app.[1] It aspires to be a multi-category lifestyle app with food delivery being the most popular offering Account Manager Retail THE JOURNEY Establish excellent relationships with Glovo’s Qcommerce partners especially Retail and Specialties partners (e.g. Pharmacies, Smoking, Green grocers, Butcheries, Liquor, etc.) through consistent and proactive communication, identifying their needs and building engagement Be responsible for your partners’ business performance and ensure their growth. Build reports and analyze main KPIs. Take action to reach your goals and company OKRs Acquire partners and own relationships in expansion cities (Mombasa etc.) from end to end, from the top to the bottom line of the P&L Travelling to other cities to get feedback from partners and translate it into product, marketing, and operations improvement. Guarantee partners’ content quality Increase Glovo’s visibility through marketing activations with partners in their offline stores Improve Glovo’s revenue through commission renegotiations and monetization of your partners Be the main point of contact between Glovo’s different areas and partners Qualifications You have 2+ years of relevant hands-on sales experience / account management experience/Consulting experience Strong Commercial skills & Negotiation Skills Strong analytical skills. Ability to look for the root cause of a problem and to solve it based on data Get things done attitude, proactive, organized, and obsessed with details Exceptional verbal and written communication skills with an aptitude for building strong client relationships A high level of interpersonal and influencing skills, an empathetic, inclusive, and curious attitude Comfortable working in a high-growth and high-performance start-up environment Don't Keep Share!: WhatsApp Tweet

7 days ago

Account Manager Smb At Glovo

Glovo

Kenya, kenya

Full-Time

Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app.[1] It aspires to be a multi-category lifestyle app with food delivery being the most popular offering Account Manager SMB Your Mission Over the next 12–18 months, your main challenge will be to unlock hyper-growth across a portfolio of local Small and Medium Business (SMB) partners, ranging from favorite local restaurants to independent grocers and retail stores. You will combine commercial hustle with deep data analysis to pitch expansion opportunities, optimize store operations, and drive partner profitability. This is a high-visibility, high-impact role where your work directly shapes local merchant success and drives quick-commerce growth in Kenya THE JOURNEY High-Touch Partner Engagement: Execute high-volume partner outreach by making ~40 focused calls per day to your SMB portfolio to drive engagement, pitch growth initiatives, and resolve operational blockers. Agile Priority Execution: Align daily and weekly outreach directly with strategic priorities set by the SMB Leadflexing focus seamlessly between revenue generation (e.g., upselling Glovo Ads, co-funded promos, store expansions) and operational health (e.g., reducing prep times, fixing cancellation rates, clearing catalog issues). Portfolio Growth & Revenue Management: Manage and grow a dedicated portfolio of high-potential SMB accounts, taking full ownership of order volume (Orders), Gross Merchandise Value (GMV), and Average Order Value (AOV). Commercial Strategy & Upselling: Identify expansion levers for your accountsnegotiating co-funded marketing campaigns, upselling in-app visibility solutions (Glovo Ads), and pitching store/radius expansions. Data-Driven Performance Reviews: Use Looker, Excel, and CRM tools (Salesforce) to conduct regular business reviews with partners, translating complex sales and operational metrics into actionable growth plans. Operational Excellence: Monitor partner health metrics (preparation time, cancellation rates, stockouts) and collaborate with internal Operations and Live Ops teams to eliminate bottlenecks. On-Ground Field Execution: Spend some days per week in the field meeting merchant owners and store managers face-to-face to build trust, audit store operations, and unlock growth opportunities. Partner Retention: Act as a trusted advisor to merchant partners, handling objections, resolving operational issues, and preventing account churn. Qualifications Educational Background: Bachelor’s degree in Business, Marketing, Economics, Analytics, or a related field. Experience: 3+ years of account management, commercial sales, business development, or growth analytics experience in tech, quick-commerce, e-commerce, or FMCG. Execution & Discipline: Proven track record of high-volume execution, with the discipline to consistently perform ~40 focused calls/day aligned with weekly priorities set by leadership (revenue generation and operational health). Commercial Drive: Proven track record in driving account growth, upselling, contract renewals, and securing commercial agreements. Data & Tool Fluency: Intermediate-to-advanced proficiency in Excel / Google Sheets (pivot tables, data modeling) and hands-on experience using CRMs (Salesforce) and BI tools (Looker, Tableau, or similar). Operational Insight: Ability to interpret quick-commerce metrics (AOV, conversion rate, cancellation rate, prep times) to diagnose store performance. Field Readiness: Willingness and capability to conduct field visits and face-to-face partner meetings 1–2 days per week. Languages: Professional fluency in both English and Swahili. Nice-to-Have; Prior experience in restaurant/retail operations, POS technology, or delivery/quick-commerce platforms. Familiarity with AdTech solutions or digital ad monetization strategies. Don't Keep Share!: WhatsApp Tweet

7 days ago

Channel Development Leader – Modern Trade At Mars

Mars

Kenya, kenya

Full-Time

Everyone has the power to make a difference. And when we’re all working towards the same shared vision, nothing is out of reach. That’s what we believe, and why our 125,000+ Associates around the world are empowered to take action every day towards the world we want tomorrow. Because we know, the world we want tomorrow starts Channel Development Leader – Modern Trade As a Channel Development Leader – Modern Trade at Mars Snacking, you will be responsible for leading the delivery of profitable and sustainable growth across our Modern Trade channel. Partnering closely with our distributors, retail partners, and cross-functional Mars Associates, you will champion customer relationships, drive joint business planning, and unlock commercial opportunities. In this role, you will also lead and empower a dedicated team of Key Account Managers, fostering their professional growth while ensuring Mars remains the partner of choice in modern retail across East Africa. What are we looking for? A minimum of 8 years’ experience in Key Account Management or commercial business development within FMCG, with a proven track record of driving channel growth. Proven leadership and people management capabilities, with demonstrated experience coaching, mentoring, and developing high-performing sales teams. A Bachelor’s degree or university equivalent (an MBA or relevant advanced degree is considered an added advantage). Strong commercial acumen and financial rigor, with expertise in joint business planning (JBP), revenue management, trade spend efficiency, and demand forecasting. A collaborative mindset with exceptional negotiation, stakeholder management, and relationship-building skills to engage key retail partners at top-to-top levels. What would be your key responsibilities? Drive Quality Channel Growth: Deliver sustainable volume and value growth for the Modern Trade channel by creating, executing, and course-correcting short- and long-term customer plans via the demand planning process. Customer Engagement & Strategic Partnerships: Establish Mars as the partner of choice across key accounts through robust customer engagement frameworks, business reviews, and Top-to-Top executive meetings. Distributor Management: Collaborate closely with our Modern Trade distributor to align on strategic channel goals, co-deliver on Joint Business Plans (JBPs), and ensure seamless cross-functional support from the broader Mars organization. Revenue & Trade Spend Management: Ensure disciplined execution of trade spend and channel revenue management principles to maximize ROI and profitability. Team Leadership & Associate Development: Line manage and inspire an account team of 3 Key Account Managers, establishing clear objectives, measuring performance, and driving robust career development plans. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Don't Keep Share!: WhatsApp Tweet

8 days ago

Channel Development Leader Modern Trade At Mars

Mars

Nairobi, kenya

full-time

As a Channel Development Leader - Modern Trade at Mars Snacking, you will be responsible for leading the delivery of profitable and sustainable growth across our Modern Trade channel. Partnering closely with our distributors, retail partners, and cross-functional Mars Associates, you will champion customer relationships, drive joint business planning, and unlock commercial opportunities. In this role, you will also lead and empower a dedicated team of Key Account Managers, fostering their professional growth while ensuring Mars remains the partner of choice in modern retail across East Africa. What are we looking for? A minimum of 8 years' experience in Key Account Management or commercial business development within FMCG, with a proven track record of driving channel growth. Proven leadership and people management capabilities, with demonstrated experience coaching, mentoring, and developing high-performing sales teams. A Bachelor's degree or university equivalent (an MBA or relevant advanced degree is considered an added advantage). Strong commercial acumen and financial rigor, with expertise in joint business planning (JBP), revenue management, trade spend efficiency, and demand forecasting. A collaborative mindset with exceptional negotiation, stakeholder management, and relationship-building skills to engage key retail partners at top-to-top levels. What would be your key responsibilities? Drive Quality Channel Growth: Deliver sustainable volume and value growth for the Modern Trade channel by creating, executing, and course-correcting short- and long-term customer plans via the demand planning process. Customer Engagement & Strategic Partnerships: Establish Mars as the partner of choice across key accounts through robust customer engagement frameworks, business reviews, and Top-to-Top executive meetings. Distributor Management: Collaborate closely with our Modern Trade distributor to align on strategic channel goals, co-deliver on Joint Business Plans (JBPs), and ensure seamless cross-functional support from the broader Mars organization. Revenue & Trade Spend Management: Ensure disciplined execution of trade spend and channel revenue management principles to maximize ROI and profitability. Team Leadership & Associate Development: Line manage and inspire an account team of 3 Key Account Managers, establishing clear objectives, measuring performance, and driving robust career development plans. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.

8 days ago