5* Spa Manager

• An exceptional opportunity has become available for an internationally qualified Spa Manager to lead a luxury 5-star spa at a prestigious resort in Zanzibar. We are seeking a passionate, hands-on leader with extensive luxury hospitality experience who is committed to delivering world-class wellness experiences while driving operational excellence and business performance.

Requirements

• Minimum 5 years' experience as a Spa Manager within a luxury 5-star hotel or resort
• Internationally recognized qualification (ITEC, CIDESCO, SAAHSP, NVQ Level 3 or equivalent)
• Accredited Massage Therapy Diploma (essential)
• Basic Hairdressing qualification advantageous
• Proven experience leading and developing high-performing spa teams
• Strong financial acumen with experience managing budgets, reporting, and revenue targets
• Exceptional treatment, therapy, and luxury product knowledge
• Excellent leadership, communication, and organizational skills
• Proficient in Microsoft Office and spa management software
• Fluent in spoken and written English
• Self-motivated, professional, and comfortable living and working in a remote location
• Preference will be given to candidates who are single and able to commit to long-term international employment

Duties

• Oversee the day-to-day operations of the luxury spa
• Lead, mentor, and inspire a team of spa therapists to deliver exceptional guest experiences
• Monitor financial performance and achieve revenue and profitability targets
• Prepare daily operational and financial reports for Head Office
• Develop and implement innovative spa treatments, wellness packages, and guest experiences
• Ensure five-star service standards are consistently maintained
• Work closely with resort management to deliver seamless guest experiences
• Engage with VIP guests and maintain exceptional service standards
• Support marketing initiatives, promotions, and spa partnerships
• Drive operational excellence while maintaining the highest standards of professionalism

Benefits

• Competitive salary package
• International flights and travel logistics fully covered
• On-site accommodation provided
• Immediate start available
• 3-month probation period with long-term employment opportunity (minimum 2-year commitment)